Monitor your employee’s digital experiences
Monitor SaaS applications from corporate locations to ensure your internal websites, intranets and apps are fast, functional and reliable.
Digital experiences impact employee productivity
Monitoring the SaaS applications that power your business is essential. Whether public apps like SFDC, Office 365, or intranet applications and APIs, it is critical that you have visibility into and monitor what matters most. Ultimately, you need to fully monitor the availability and experience of your employees using these business-critical applications, and verify that your vendors and partners are meeting their Service Level Agreements (SLAs).
Private Locations Expand Visibility Behind the Firewall
Deliver better digital experiences for employees
More than monitoring, Rigor enables you to take action to improve your employees’ digital experience on any internal website, application or API - in any environment, from any location.
SaaS Experience Monitoring
Frequently Asked Questions
What does “SaaS experience monitoring” mean?
SaaS experience monitoring refers to the end-user experience and availability of an internal cloud-based or web applications. Monitoring SaaS applications can be helpful to gain insights on how your employees are experiencing the mission-critical applications your organization uses globally.
Examples of these types of programs include MS Office365, Salesforce.com, Slack, GSuite, Yammer and more.
Curious to see how Rigor can help, contact a Product Specialist today.
Which Rigor products & features would be needed for a SaaS experience monitoring solution?
1.) Rigor Monitoring, to collect, track and trend data over time, run performance testing in lower environments and prevent UX issues from impacting users.
2.) Rigor Optimization to fix digital experience issues fast.
3.) Rigor Private Locations to enable both solutions to operate on internal applications behind the firewall.
Can Rigor help me with my SLA management?
Yes! Rigor allows you to monitor the availability and performance timings of both websites and APIS, allowing you to validate any SLA, from simple to complex.
Rigor provides dedicated Uptime and SLA reporting to show exactly what the
Rigor can be run from locations around the world, or from private locations inside your offices or infrastructure. This ensures that we are collecting data where your employees are, to truly assess if an SLA is being met.
Rigor allows you to share results and reports with your vendors without needing to create an account for them.
Additionally, the interactive waterfall chart will help you pinpoint exactly what the issues is and the impact it’s having on your site. Flexible reporting options make it easy for you to generate and share the results with vendors.
Learn more about how Rigor can help with front-end user experience monitoring.
Are there any SaaS applications or situations in which Rigor may not be the best fit?
Rigor is best suited for monitoring applications or APIs that use HTTP/HTTPS.
Rigor can perform basic TCP/UDP monitoring of internal systems for legacy systems that are not web-based, but is not comprehensive.
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See how easy it is to monitor and optimize speed, user experience, and web performance with Rigor.