A significant portion (about 80-90%) of our business is via mobile app, so it is critical that it functions properly. We were using Uptime monitoring to ensure that our APIs were responding, but we didn’t have a full picture of how they were performing. Now, with Rigor’s API Checks, we have a more complete picture of our full user experience. This helps us target specific components of the API flow that we might need to improve–especially if performance degrades over time.
For instance, we measure a number of complex user interactions that incorporate multiple processes, such as authentication or requests to third party services, within our app. With Rigor we are able to establish performance baselines for these interactions, set goals, and then trend our performance over time.
Ultimately, this helps us determine the specific cause of performance changes. For example, if the whole process for a user flow slows from 10-seconds to 30-seconds, we can easily pinpoint which step is causing the slowdown and respond accordingly. This saves our team time and allows us to deploy fixes with more confidence.