Build.com, Inc. is an online home improvement retailer that specializes in plumbing, lighting, door hardware, and furniture, as well as heating, ventilation, air conditioning, and cooling equipment.
Scott Jungling, Front-end Engineering Manager, is on a mission to make the web a more enjoyable experience with simple and effective web applications. We sat down with him to learn about how Rigor is helping Build.com make this vision a reality.
As an eCommerce company, there is obviously a huge incentive for having a performant website since pagespeed correlates with conversions.
While there is a company-wide focus on performance, each department has slightly different motivations.
Our marketing department’s performance goals revolve around the fact that the faster your site, the more favorable search engines will rank you. So for them, performance is more about increasing organic traffic and competing with sites like Amazon.
As an engineering team, performance is essential. We are continuously talking about and prioritizing projects around performance.
Rigor’s Performance KPIs are particularly useful in creating a culture of performance because they provide insight into incremental changes. We frequently roll out small scope performance improvements. With Rigor Performance KPIs, we are able to take that graph and send it to one of the engineers after his performance changes are implemented and say, “You made this small change and these are the results.”
This is great both for morale of our team as well as the end user’s experience of our site.