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Measuring and optimizing for user experience is the future of web performance. Existing metrics like DOM Content Loaded and Onload Time are giving way to user-centric metrics such as visual timings and user timings. But do they ‘paint’ the whole picture? The older metrics and methods provide some useful insight, but to better serve users on the modern web we have to start looking at page ‘interactivity’. Interactivity metrics can provide insight and uncover blind spots not...

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New Feature: Evergreen Chrome Browser

Chapman Lever

Today, we are excited to announce the launch of Chrome 67 and evergreen Chrome browser support in Rigor’s Digital Experience Lifecycle Management platform. What exactly is evergreen browser support? Starting today, Rigor users that select Chrome for their real browser checks will be automatically upgraded to new versions of the browser as they are released by the Chrome team. Rigor is proud to be the first monitoring technology company to offer this truly evergreen browser experience. Modern browsers are the gateway into the digital wo...

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From improving brand perception to conversion rates, website performance is a critical component of a company’s bottom line. This is why performance should no longer be viewed as just the engineering or development team’s job. Unfortunately, outside of Google Analytics many Marketers and Retailers have little to no insight into their site’s performance or how their content impacts site speed. Traditional performance monitoring platforms are built for technical users. These tools are difficult to impossible for non-technical users t...

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How To Get Your Website Holiday Ready

Billy Hoffman

As the holiday shopping season seems to inch closer and closer to Halloween, online retailers need to prepare for a surge of shoppers sooner rather than later. Ensuring that your website is fast and reliable is critical for online retailers who hope to capture their share of the estimated $129 billion that will be spent online during the holiday season. To get your website ready for the holidays, you'll want to plan ahead. Here's how. You likely are launching frequent updates to your s...

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Francis Cordón recently joined the Rigor team as the Chief Customer Officer. In this newly created executive role, Cordón leads Rigor’s customer strategy and execution. He will ensure all departments contribute to delivering world-class service and a unified experience across the entire customer journey. I sat down with Francis to learn more about his background in the performance space, customer success trends he sees in the industry, and how he plans to build a customer-focused culture as Rigor’s new CCO. ...

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Five Ways to Reduce Server Response Times

Hanna Woodburn

Server bottlenecks aren’t typically the cause of slow load times, but this doesn’t mean that you are immune from server response times impacting your user's experience. In fact, server load times can pose a threat to your website's performance. If you haven't yet devoted time to optimizing this area, now is the time to start. In short, server response time (SRT) is the amount of time it takes for the web browser to receive a response. The clock begins as...

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Each month Rigor sponsors the Atlanta Web Performance Meetup at our home in the Atlanta Tech Village. This event is a chance for attendees to network with other website developers, designers, and system administrators who all want to improve the user experience, lower abandonment rates, and raise conversation rates by making their websites fast. Various web performance meetups have been founded across the country, with the most notable being the NY Web Performance Meetup and the San Francisco and Silicon Valley Web Performance Meetup. Ou...

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