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As web perfectionists, we have heard every excuse in the book for why teams cannot make web performance a priority.Whether it be time, money, or technical know how, every day we talk to eCommerce and Retail teams who explain why they aren’t monitoring their site’s performance. But with online sales continuing to skyrocket, the truth is this: if your business generates revenue online, there is simply no excuse for ignoring or putting off performance!Since our team is preparing for eTail West, there is no better time to address some...

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How Rigor Shows Our Customers the Love

Hanna Woodburn

Valentine’s Day is right around the corner, and while we appreciate any opportunity to consume chocolate, what we really love is our customers! They are the lifeblood of our business and the reason for our success. While flowers and gifts are nice once a year, we know that strong relationships are built through mutual trust on an ongoing basis. This is why we have centered our business around our customers.Here are four ways we show our customers that they matter to us on a regular basis.At...

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Optimizing for Performance Wins

Hanna Woodburn

As a marketer, data is the lifeblood of much of my work. It provides insight into our users, helps us identify what content is most useful, and creates internal transparency about our communications efforts. My love for data is shared across Rigor, so when our COO posed the question “What are our most useful blogs?” I couldn’t resist digging in deeper.To determine which blogs were the most useful, I looked to key visitor metrics, such as pageviews and time spent on page. Theoretically greater...

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Last week I had the opportunity to attend the Velocity San Jose conference. With the objective of helping teams build and maintain complex distributed systems, Velocity is a major industry conference that Rigor sponsors on an annual basis. My personal goal in attending was stay on the forefront of DevOps, see more cutting-edge examples of how teams are leveraging technologies such as APIs, and gain a better insight into how Rigor can solve the problems our customers are facing today.Over the two days of the conference, I attended a range of...

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There is an age-old division between development and operations that still exists today. Because the two teams have different end goals, they can disagree when it comes time to implement changes.  This need not be the case, and such conflicts, if not managed and resolved, can strain the company.Development vs. Operations: An OversimplificationTo operations, developers are head-in-the-cloud types who release code oblivious to real-world constraints. To developers, ops are cog-turners resistant to change. Change lea...

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Yesterday, Amazon Web Services’ (AWS) S3 web-based storage service suffered a several-hours-long outage that led to half of the Internet melting down (with the other half Googling “what is s3”). While AWS isn’t as commonly-known as Amazon’s shopping site, its popularity became evident yesterday when the Internet became difficult for people to use--not only were sites unavailable, many services (like Slack and Trello) were affected and users of IoT devices were left sitting in the dark....

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Today we are excited to launch two new features for Rigor Monitoring to help people quickly analyze and share performance data: an all new Date/Time Picker, and Shareable Links.We have created an all new Date/Time Picker. This is a big improvement over the old approach. The date/time picker was designed specifically to streamline the most useful and common options for our customers.The first big improvement is for selecting custom date ranges. Rigor has always allowed you to select a custo...

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