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Product Update: Notifications Improvements

Douglas Moski

We all know that performance defects can greatly hamper your user’s experience. While it’s better to catch performance defects before they are released live into production, this doesn’t always happen. When a performance issue is live, it’s important for the right people on your team to know as quickly as possible, so they can get to work fixing it. Monitoring notifications are crucial to responding to performance defects, because no one likes false alarms, especially in the middle of the night. At the same time, too few notification...

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Five Reasons to Meet Rigor at eTail West

Hanna Woodburn

Palm Springs, CA is the place to be next week for eCommerce professionals with the annual eTail West Conference taking place Feb. 26 - Mar. 1. This event will feature tracks on mobile, innovation, and UX development, so attendees will certainly leave with many ideas for how they can improve their website. These focus areas are integrally linked with website performance, so it’s essential that brands also work to improve their digital experience. Our team is packing our bags and preparing for an exciting week, and we’d love to meet you a...

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As web perfectionists, we have heard every excuse in the book for why teams cannot make web performance a priority. Whether it be time, money, or technical know how, every day we talk to eCommerce and Retail teams who explain why they aren’t monitoring their site’s performance. But with online sales continuing to skyrocket, the truth is this: if your business generates revenue online, there is simply no excuse for ignoring or putting off performance! Since our team is preparing for eTail West, there is no better time to address some...

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How Rigor Shows Our Customers the Love

Hanna Woodburn

Valentine’s Day is right around the corner, and while we appreciate any opportunity to consume chocolate, what we really love is our customers! They are the lifeblood of our business and the reason for our success. While flowers and gifts are nice once a year, we know that strong relationships are built through mutual trust on an ongoing basis. This is why we have centered our business around our customers. Here are four ways we show our customers that they matter to us on a regular basis. At...

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Optimizing for Performance Wins

Hanna Woodburn

As a marketer, data is the lifeblood of much of my work. It provides insight into our users, helps us identify what content is most useful, and creates internal transparency about our communications efforts. My love for data is shared across Rigor, so when our COO posed the question “What are our most useful blogs?” I couldn’t resist digging in deeper. To determine which blogs were the most useful, I looked to key visitor metrics, such as pageviews and time spent on page. Theoretically greater...

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Last week I had the opportunity to attend the Velocity San Jose conference. With the objective of helping teams build and maintain complex distributed systems, Velocity is a major industry conference that Rigor sponsors on an annual basis. My personal goal in attending was stay on the forefront of DevOps, see more cutting-edge examples of how teams are leveraging technologies such as APIs, and gain a better insight into how Rigor can solve the problems our customers are facing today. Over the two days of the conference, I attended a range of...

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There is an age-old division between development and operations that still exists today. Because the two teams have different end goals, they can disagree when it comes time to implement changes.  This need not be the case, and such conflicts, if not managed and resolved, can strain the company.Development vs. Operations: An Oversimplification To operations, developers are head-in-the-cloud types who release code oblivious to real-world constraints. To developers, ops are cog-turners resistant to change. Change lea...

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