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We are excited to introduce user experience monitoring for Rigor. User experience monitoring allows you to augment measuring the timing of browser events like page loads by measuring visual metrics about how the page is shown to a visitor. Specifically, Rigor now allows you to measure, alert, and trend on the Start Render time, Visually Complete time, and Speed Index for a web page. You can even download a collection of screenshots showing you exactly what a user would experience when viewing your site. Let's talk about these new metric...

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If there’s any doubt in your mind about the importance of a speedy, well-functioning mobile site for your online business, consider the following: As of June 2016, more people made their purchases online instead of in a brick-and-mortar store. As smartphones and tablets become ubiquitous, more and more eCommerce activity occur on mobile devices. Site performance is strongly correlated with customer satisfaction, which influences things like brand perception, customer loyalty, and ultimately, conversion rates. With that said, wha...

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More and more businesses are joining the eCommerce arena as consumers increasingly take their shopping online. Steadily growing competition in the marketplace means that conversions are more important than ever. However, for you to know what you need to do to convert and win the customers you want, you need information on your customer’s digital experience. This is knowledge you can easily gain via monitoring and acted on with optimization techniques. Here’s why you need both to maximize your business’ bottom line. ...

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Have you ever scrolled through your social media feed and, through the magic of big data, been shown the perfect ad at the perfect time only to be sent to a website that chugs or fails to load? It’s just the nature of the industry that we’ve all had to face the incredibly frustrating experience of slow performing sites. And whether its bloated ads or videos that don’t load, the likelihood we stay around to wait for the content is pretty slim. We the consumer demand a user-friendly experience, and our loyalties are fickle – we pledge all...

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Optimization. It’s been a hot topic among developers for a while and now it’s making its way onto agendas in the boardroom as key stakeholders begin to realize the relationship between performance and their company’s bottom line. But what exactly is optimization and why should companies care about maximizing it? Depending on who you ask, you’ll get different definitions of “web optimization,” but most of them will probably focus on search engine optimization. Search eng...

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At some point, all of us have probably had to deal with some sort of automotive recall. As annoying as they are for us, most recalls aren’t usually a big deal for the automakers, as most recalls are inexpensive parts. But these recalls can be damaging to the brand, ultimately resulting in a loss in sales and, more importantly, a decline in consumer confidence. It’s estimated that, in 2010, during Toyota’s huge gas pedal recall, the value of their cars dropped by 3% and sales losses totaled between $700 and $800 million. Unlike automoti...

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Combining monitoring and optimization can help maximize a company's web performance investment. Rigor’s complete set of tools helps you easily ensure that your site is performing the way it should to engage users, drive conversions, and produce value for both you and your clients. Here’s why monitoring and optimization is so valuable to web performance. The first step to improving web performance is to implement the appropriate monitoring infrastructure. Not on...

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