Digital transformation (sometimes referred to as DX) is a term that goes in and out of style, but it’s common definition remains the same:
Digital transformation is the application of digital technologies to fundamentally impact all aspects of business and society.
What does that mean though?
At the most basic level, DX is the shift from analog tools like paper forms, snail mail, and the like to their digital counterparts. However, such small changes aren’t the earth-shattering transformations that people claim are necessary for b...