New York & Company quickly caught and resolved a site outage during the 2019 kick-off to the holiday shopping season (Black Friday through Cyber Monday). The bigger issue was how long it took the ecommerce site to fully recover for shoppers eager to get deals on the brand’s clothing and accessories. In part one of the 2019 Holiday Edition of the #WebPerf Spotlight Series, Rigor CTO Billy Hoffman uses data from the Rigor monitoring and optimization platform to uncover how this retail business mitigated the...

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