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How Do We Define Availability?

Craig Hyde

The definition of availability is a topic often debated when organizations are defining metrics for their systems to be measured against. A survey by Continuity Central stated that 40 percent of IT professionals do not understand what qualifies as high availability. Surprisingly, the most important aspect of availability monitoring is frequently overlooked: Can the users access and utilize the application? I've seen countless line-of-business owners call a meeting with the administrators of each component within a business application to...

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Google Analytics and Performance

Craig Hyde

Google Analytics, while intended for marketing professionals, gathers and reports on information that can be extremely useful during design, testing, and administration. Google Analytics is a free service offered by Google that generates detailed statistics about visitors to a website. It is typically used by marketers to manage and maximize the conversion rates of their ad campaigns, and is the most widely used website statistics service in the world. The information gathered tells a story on the users, and how they interact with your we...

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