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At Rigor, when we talk about building a Culture of Performance we mean both digital performance as well as “people” performance. Having great people who are aligned and inspired (or a lack thereof) can impact your digital properties and revenue as much as the insight from your digital performance tech stack. We understand how important people are. It’s why we help our customers track and quantify performance wins, why our number one Core Value is #CustomerFirst, and why we focus so much on building a positive culture. Because we’...

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At Rigor we help our customers deliver performance wins, quantify those successes, and correlate the impact to the business metrics they care about the most. For example, we help customers deliver performance improvements that lead to not just faster load times, but also improved conversions and increased revenue. One of our customers, a U.S.-based enterprise eCommerce company, let’s call them “DJS”, was struggling to meet their performance goals and KPIs ahead of the busy holiday season. They turned to Rigor’s Faster-as-a-Service te...

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You have probably seen, heard, or read that, effective May 25, 2018, the EU General Data Protection Regulation (GDPR) will be in force. This landmark regulation is meant to ensure that individuals have greater transparency and control over the ways that businesses collect and use their personal information; Rigor wholeheartedly supports this regulation. Suffice to say that it is a sweeping regulatory shift coming out of the EU, but that has implications far beyond the geographic boundaries of Europe. Beyond just following the law, we se...

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Shifting Performance Testing Left

Billy Hoffman

Delivering exceptional digital experiences are no longer optional for companies that want to compete. We all know this to be true, yet far too often companies view performance as reactive rather than proactive. For instance, the reactive approach means that they rely on front-end monitoring solutions to alert them to outages after the fact. Of course, a proactive approach doesn’t neglect ongoing monitoring altogether, but it prioritizes performance earlier in the development lifecycle. A proactive approach both helps ensure better experiences...

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Accurately Measure Your UX with Chrome

Billy Hoffman

Customers are the lifeblood of your business. This is why we believe that monitoring the experience of the end user should be the top priority. To properly monitor and forecast a site’s performance and your user's experience, you need to ensure you measure your site the way your users actually experience the site. Accurately assessing your user’s performance is important; this is why we rolled out Network Throttling late last year. We are excited to continue that trend today and announce that Rigor supports real Chrome browsers for both...

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New Feature: Comparison Reports by Rigor

Billy Hoffman

Collecting performance data is important for baselining, establishing performance budgets, and measuring performance KPIs over time. These metrics are a valuable component of improving your web performance, but in isolation, metrics can only give part of your performance picture. Combining and comparing metrics, on the other hand, can provide a more robust image. With the rollout of comparison reports, Rigor now enables customers to select and compare tests. This means that our customers can now baseline performance with more filters and hon...

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This week Rigor was honored as a Spring Leader on G2 Crowd. We pride ourselves on putting our customers first and equipping them to solve their business problems with our platform. We won this award because of reviews from real users who have found value with Rigor. Our Customer Success team, led by Chief Customer Officer, Francis Cordon, is dedicated to helping our customers find success with Rigor. From implementation to documenting ROI to addressing any support issues, this team is fully committed to our customers. In light of our aw...

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