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Accurately Measure Your UX with Chrome

Billy Hoffman

Customers are the lifeblood of your business. This is why we believe that monitoring the experience of the end user should be the top priority. To properly monitor and forecast a site’s performance and your user's experience, you need to ensure you measure your site the way your users actually experience the site.Accurately assessing your user’s performance is important; this is why we rolled out Network Throttling late last year. We are excited to continue that trend today and announce that Rigor supports real Chrome browsers for both...

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New Feature: Comparison Reports by Rigor

Hanna Woodburn

Collecting performance data is important for baselining, establishing performance budgets, and measuring performance KPIs over time. These metrics are a valuable component of improving your web performance, but in isolation, metrics can only give part of your performance picture. Combining and comparing metrics, on the other hand, can provide a more robust image.With the rollout of comparison reports, Rigor now enables customers to select and compare tests. This means that our customers can now baseline performance with more filters and hom...

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Reasons why Rigor is a G2 Crowd Spring Leader

Hanna Woodburn

This week Rigor was honored as a Spring Leader on G2 Crowd. We pride ourselves on putting our customers first and equipping them to solve their business problems with our platform.We won this award because of reviews from real users who have found value with Rigor. Our Customer Success team, led by Chief Customer Officer, Francis Cordon, is dedicated to helping our customers find success with Rigor. From implementation to documenting ROI to addressing any support issues, this team is fully committed to our customers.In light of our aw...

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I recently was asked the following question by an online retailer: “Why should I invest in monitoring the user experience when I already have monitoring for our database, infrastructure, app server, and network?”In my head I am thinking, “How have you allocated so many resources to monitoring your tech stack, but not your actual customer experience??”Instead of asking that question, I asked them this: “Are you a network or hosting provider? Or are you an eCommerce retailer?” They quickly understood my point.The above in...

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Product Update: Notifications Improvements

Douglas Moski

We all know that performance defects can greatly hamper your user’s experience. While it’s better to catch performance defects before they are released live into production, this doesn’t always happen. When a performance issue is live, it’s important for the right people on your team to know as quickly as possible, so they can get to work fixing it.Monitoring notifications are crucial to responding to performance defects, because no one likes false alarms, especially in the middle of the night. At the same time, too few notification...

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New Datadog Alert Integration

Chapman Lever

One of the most popular customer requests in Rigor's Idea Exchange is tighter integration between our alerts and third-party services. To help facilitate this, we introduced Alert Webhooks in 2015, which allow you to notify an API endpoint when a Rigor check fails. This is a critical feature, since organizations need to react quickly to problems in production, and the best way to ensure someone sees an issue is to push those alerts and notifications into the systems or workflows a customer uses.With our custom Alert Webhooks, you have a...

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Five Reasons to Meet Rigor at eTail West

Hanna Woodburn

Palm Springs, CA is the place to be next week for eCommerce professionals with the annual eTail West Conference taking place Feb. 26 - Mar. 1. This event will feature tracks on mobile, innovation, and UX development, so attendees will certainly leave with many ideas for how they can improve their website. These focus areas are integrally linked with website performance, so it’s essential that brands also work to improve their digital experience.Our team is packing our bags and preparing for an exciting week, and we’d love to meet you a...

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