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Product Update: Notifications Improvements

Douglas Moski

We all know that performance defects can greatly hamper your user’s experience. While it’s better to catch performance defects before they are released live into production, this doesn’t always happen. When a performance issue is live, it’s important for the right people on your team to know as quickly as possible, so they can get to work fixing it.Monitoring notifications are crucial to responding to performance defects, because no one likes false alarms, especially in the middle of the night. At the same time, too few notification...

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New Datadog Alert Integration

Chapman Lever

One of the most popular customer requests in Rigor's Idea Exchange is tighter integration between our alerts and third-party services. To help facilitate this, we introduced Alert Webhooks in 2015, which allow you to notify an API endpoint when a Rigor check fails. This is a critical feature, since organizations need to react quickly to problems in production, and the best way to ensure someone sees an issue is to push those alerts and notifications into the systems or workflows a customer uses.With our custom Alert Webhooks, you have a...

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Five Reasons to Meet Rigor at eTail West

Hanna Woodburn

Palm Springs, CA is the place to be next week for eCommerce professionals with the annual eTail West Conference taking place Feb. 26 - Mar. 1. This event will feature tracks on mobile, innovation, and UX development, so attendees will certainly leave with many ideas for how they can improve their website. These focus areas are integrally linked with website performance, so it’s essential that brands also work to improve their digital experience.Our team is packing our bags and preparing for an exciting week, and we’d love to meet you a...

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As web perfectionists, we have heard every excuse in the book for why teams cannot make web performance a priority.Whether it be time, money, or technical know how, every day we talk to eCommerce and Retail teams who explain why they aren’t monitoring their site’s performance. But with online sales continuing to skyrocket, the truth is this: if your business generates revenue online, there is simply no excuse for ignoring or putting off performance!Since our team is preparing for eTail West, there is no better time to address some...

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Our globally connected world means that website traffic can come from anywhere at any time. This heightens the importance of tracking performance metrics across regions, especially when you have a geographically diverse user base.With a significant expansion into the Latin American market, Rigor recently enhanced our monitoring locations to include Argentina, Chile, Mexico City, as well as an additional U.S. location in Miami. So now you can monitor your users’ digital experience in even more locations.These additional locations...

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How Rigor Shows Our Customers the Love

Hanna Woodburn

Valentine’s Day is right around the corner, and while we appreciate any opportunity to consume chocolate, what we really love is our customers! They are the lifeblood of our business and the reason for our success. While flowers and gifts are nice once a year, we know that strong relationships are built through mutual trust on an ongoing basis. This is why we have centered our business around our customers.Here are four ways we show our customers that they matter to us on a regular basis.At...

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How to Get Ready for Google’s Speed Update

Hanna Woodburn

Google recently announced the launch of their Speed Update. This change to how Google ranks websites for searches will now take mobile page speed into account in its ranking algorithm. This announcement is part of a Google’s ongoing efforts to incentivize good web performance. It makes sense, because, as we’ve said in the past, good website performance has implications on user experience.Mobile usage overall is on the rise, so it’s no surprise the same is true for search. Nearly 60% of search queries are made on mobile devices.W...

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