Sign up to receive the latest blog posts via email

Measuring and optimizing for user experience is the future of web performance. Existing metrics like DOM Content Loaded and Onload Time are giving way to user-centric metrics such as visual timings and user timings. But do they ‘paint’ the whole picture? The older metrics and methods provide some useful insight, but to better serve users on the modern web we have to start looking at page ‘interactivity’. Interactivity metrics can provide insight and uncover blind spots not...

Read More

Why Paint Metrics Matter to Your Business

Douglas Moski

At Rigor, we strive to help everyone in an organization be performance-minded. That’s why we offer reports like Performance KPIs and track User Timings so you can measure what matters to your business and have robust discussions across teams based on what matters to them. If you are familiar with open source performance solutions such as Lighthouse and PageSpeed Insights, you probably understand the value in measuring user experience and paint metrics. Rigor’s analysis engine gathers and allows users to report on a host of additional key...

Read More

Consumers are always on the lookout for new products and solutions that increase efficiency and streamline time-consuming processes, so every day the tech world is coming up with innovative solutions to improve these daily tasks. The Digital Experience Management industry faces the same challenge. While there’s a massive ecosystem of performance products and free tools out there aiming to make users lives easier, not all tools are good at everything. Teams often waste time and money trying to integrate separate solutions for each distinct...

Read More

At Rigor we help our customers deliver performance wins, quantify those successes, and correlate the impact to the business metrics they care about the most. For example, we help customers deliver performance improvements that lead to not just faster load times, but also improved conversions and increased revenue. One of our customers, a U.S.-based enterprise eCommerce company, let’s call them “DJS”, was struggling to meet their performance goals and KPIs ahead of the busy holiday season. They turned to Rigor’s Faster-as-a-Service te...

Read More

I recently was asked the following question by an online retailer: “Why should I invest in monitoring the user experience when I already have monitoring for our database, infrastructure, app server, and network?” In my head I am thinking, “How have you allocated so many resources to monitoring your tech stack, but not your actual customer experience??” Instead of asking that question, I asked them this: “Are you a network or hosting provider? Or are you an eCommerce retailer?” They quickly understood my point. The above in...

Read More

Five Reasons to Meet Rigor at eTail West

Hanna Woodburn

Palm Springs, CA is the place to be next week for eCommerce professionals with the annual eTail West Conference taking place Feb. 26 - Mar. 1. This event will feature tracks on mobile, innovation, and UX development, so attendees will certainly leave with many ideas for how they can improve their website. These focus areas are integrally linked with website performance, so it’s essential that brands also work to improve their digital experience. Our team is packing our bags and preparing for an exciting week, and we’d love to meet you a...

Read More

As web perfectionists, we have heard every excuse in the book for why teams cannot make web performance a priority. Whether it be time, money, or technical know how, every day we talk to eCommerce and Retail teams who explain why they aren’t monitoring their site’s performance. But with online sales continuing to skyrocket, the truth is this: if your business generates revenue online, there is simply no excuse for ignoring or putting off performance! Since our team is preparing for eTail West, there is no better time to address some...

Read More