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ATLANTA – October 15, 2018  |  Atlanta-based website performance leader, Rigor, Inc, announced today that it has released two out-of-the-box integrations with Datadog’s monitoring and analytics platform. The integrations ensure that joint customers have end-to-end visibility into digital performance within a single pane of glass. Digital experience management (DEM) solutions from Rigor provide a window into the end-user exper...

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While monitoring is an important aspect of digital performance management, being proactive throughout the development lifecycle is of much higher value than catching something after it is out in the wild. Put another way, we all want to know about issues that impact our users, but wouldn’t it be better to not have those issues in the first place? As a part of this teams have a need to test things before they even release them, or even to monitor in places that Rigor doesn’t currently have a presence. Enter Rigor’s Private Locations, which...

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You have probably seen, heard, or read that, effective May 25, 2018, the EU General Data Protection Regulation (GDPR) will be in force. This landmark regulation is meant to ensure that individuals have greater transparency and control over the ways that businesses collect and use their personal information; Rigor wholeheartedly supports this regulation. Suffice to say that it is a sweeping regulatory shift coming out of the EU, but that has implications far beyond the geographic boundaries of Europe. Beyond just following the law, we se...

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This week Rigor was honored as a Spring Leader on G2 Crowd. We pride ourselves on putting our customers first and equipping them to solve their business problems with our platform. We won this award because of reviews from real users who have found value with Rigor. Our Customer Success team, led by Chief Customer Officer, Francis Cordon, is dedicated to helping our customers find success with Rigor. From implementation to documenting ROI to addressing any support issues, this team is fully committed to our customers. In light of our aw...

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I think we all know what poor website performance looks and feels like. It’s error pages, broken links, and ads that take over the whole screen. It feels frustrating, annoying, confusing, and makes browsing a burden rather than a pleasure. Because poor performance is so much easier to identify, it can sometimes be difficult to conceptualize good performance, especially if the website simply fulfills your expectations. You get the content you are looking for, it’s easy, and painless. As with most things in life, it’s easier to identify whe...

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A Look Back at Rigor’s 2017

Hanna Woodburn

As we kick off a new year at Team Rigor we are probably doing some of the same things as you--setting resolutions for 2018 while looking back at 2017. There are so many accomplishments that we are proud of (Inc. 500 list, anyone?), and we distilled some of our favorites below. 2017 was a year of tremendous growth for us, both professionally and personally. We welcomed ten new employees, including our most recent hire, Chief Customer Officer, Francis Cordon, celebrated two weddings, and added five new, very small,...

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Francis Cordón recently joined the Rigor team as the Chief Customer Officer. In this newly created executive role, Cordón leads Rigor’s customer strategy and execution. He will ensure all departments contribute to delivering world-class service and a unified experience across the entire customer journey. I sat down with Francis to learn more about his background in the performance space, customer success trends he sees in the industry, and how he plans to build a customer-focused culture as Rigor’s new CCO. ...

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