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At Rigor, when we talk about building a Culture of Performance we mean both digital performance as well as “people” performance. Having great people who are aligned and inspired (or a lack thereof) can impact your digital properties and revenue as much as the insight from your digital performance tech stack.We understand how important people are. It’s why we help our customers track and quantify performance wins, why our number one Core Value is #CustomerFirst, and why we focus so much on building a positive culture.Because we’...

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How To Deliver A Better Mobile Experience

Hanna Woodburn

It’s never too soon to start thinking about your New Year’s Resolutions. And, if you are looking back on your Cyber Week website performance and noticing a correlation between high bounce rates and mobile users, we suggest putting “Improve Mobile Performance” on top of that list.Delivering a good user experience via mobile is no longer a nice to have. It’s essential for businesses that want to be able to compete.In case you aren’t convinced, here’s why you should improve mobile UX and steps you can take to get started....

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Four Ways to Make the Most of Your SaaS Trial

Stephen Pyles

If you’ve ever purchased a car you know the process can be overwhelming. Scanning across the grand expanse of the dealership, the options seem endless. To evaluate your options, you might ask things such as, “What do I need to do with the vehicle? What would be the best option for me based on my price point? Which car has better gas mileage?”Customers go through the same process when selecting software vendors. Which SaaS solution will provide the best ROI? What platform can we adopt that will bring the most value to our team? Selecti...

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Five Ways to Reduce Server Response Times

Hanna Woodburn

Server bottlenecks aren’t typically the cause of slow load times, but this doesn’t mean that you are immune from server response times impacting your user's experience. In fact, server load times can pose a threat to your website's performance. If you haven't yet devoted time to optimizing this area, now is the time to start.In short, server response time (SRT) is the amount of time it takes for the web browser to receive a response. The clock begins as...

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“I use a CDN that does this performance stuff automatically. Why do I need to worry about monitoring and optimizing my site myself?” It’s a fair question and one we hear often. Presumably users invest in these systems to automatically address some of the “lowest hanging fruit” types of performance bugs. More power to them!However, as a rule, no automated system can fully preclude intervention by flesh and blood humans. When was the last time you were able to complete a transaction at your favorite big-box grocer’s automatic che...

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Rigor’s robust Monitoring and Optimization APIs allow our customers to make the most of their data.While many of our customers are familiar with our API, there are some features which might not be as well known. In this article, I’m going to outline three awesome features of the Monitoring API that help users maximize Rigor.This article on our Knowledge Base breaks down how Rigor rolls up data and is the first place you should start.  There is the option to write query...

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There’s the old adage that knowledge is power. We like to think that the same is true of data because it provides insight and can be used as a jumping off point to make informed decisions. Our Optimization product, for instance, is predicated on helping our customers take informed, strategic actions based on the performance data Rigor provides.Within Rigor, users can read data in graphs or dashboards or pull data point-by-point. But what if someone wanted to pull their raw load data out of Rigor? This was the challenge that a customer fa...

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