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Four Ways to Make the Most of Your SaaS Trial

Stephen Pyles

If you’ve ever purchased a car you know the process can be overwhelming. Scanning across the grand expanse of the dealership, the options seem endless. To evaluate your options, you might ask things such as, “What do I need to do with the vehicle? What would be the best option for me based on my price point? Which car has better gas mileage?”Customers go through the same process when selecting software vendors. Which SaaS solution will provide the best ROI? What platform can we adopt that will bring the most value to our team? Selecti...

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Five Ways to Reduce Server Response Times

Hanna Woodburn

Server bottlenecks aren’t typically the cause of slow load times, but this doesn’t mean that you are immune from server response times impacting your user's experience. In fact, server load times can pose a threat to your website's performance. If you haven't yet devoted time to optimizing this area, now is the time to start.In short, server response time (SRT) is the amount of time it takes for the web browser to receive a response. The clock begins as...

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“I use a CDN that does this performance stuff automatically. Why do I need to worry about monitoring and optimizing my site myself?” It’s a fair question and one we hear often. Presumably users invest in these systems to automatically address some of the “lowest hanging fruit” types of performance bugs. More power to them!However, as a rule, no automated system can fully preclude intervention by flesh and blood humans. When was the last time you were able to complete a transaction at your favorite big-box grocer’s automatic che...

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Rigor’s robust Monitoring and Optimization APIs allow our customers to make the most of their data.While many of our customers are familiar with our API, there are some features which might not be as well known. In this article, I’m going to outline three awesome features of the Monitoring API that help users maximize Rigor.This article on our Knowledge Base breaks down how Rigor rolls up data and is the first place you should start.  There is the option to write query...

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There’s the old adage that knowledge is power. We like to think that the same is true of data because it provides insight and can be used as a jumping off point to make informed decisions. Our Optimization product, for instance, is predicated on helping our customers take informed, strategic actions based on the performance data Rigor provides.Within Rigor, users can read data in graphs or dashboards or pull data point-by-point. But what if someone wanted to pull their raw load data out of Rigor? This was the challenge that a customer fa...

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APIs 101: What to Test

Hanna Woodburn

Digital businesses are making a radical change in the way they build and deliver software. Gone are the days of apps that rely solely on in-house tools. Rather, today’s apps are increasingly dependent on external APIs and third party app providers (which, in turn, are reliant on other APIs and apps).While this type of modularity allows for product flexibility and rapid development, it can be difficult to address any issues that arise. If even one component of this chain breaks, it can have a domino-effect on its dependents, whereas a simi...

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Testing early and often for performance problems is an essential step in ensuring that you are delivering the best digital experience possible for your users. And, as anyone who has had to address performance problems once they are in production knows:  it sucks. Ideally, you want to catch any performance issues at the source. But, for many businesses this isn’t a reality. Why? We’d argue because they are still treating performance as special, rather than addressing it as an ongoing area to focus on.We advocate for treating performance...

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