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Have you ever wanted to go beyond measuring Speed Index or page load, and instead measure a specific event like when an ad is displayed or when a 3rd party script has loaded? Today we are happy to announce that Rigor now supports the User Timing API. In this post, we will discuss what User Timings are, why they are important, as well as other improvements we made to Rigor in order to help you better track and trend the metrics that matter most to you and your business.At Rigor, we dub ourselves “web pe...

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Consumers are always on the lookout for new products and solutions that increase efficiency and streamline time-consuming processes, so every day the tech world is coming up with innovative solutions to improve these daily tasks.The Digital Experience Management industry faces the same challenge. While there’s a massive ecosystem of performance products and free tools out there aiming to make users lives easier, not all tools are good at everything. Teams often waste time and money trying to integrate separate solutions for each distinct...

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New Feature: Evergreen Chrome Browser

Chapman Lever

Today, we are excited to announce the launch of Chrome 67 and evergreen Chrome browser support in Rigor’s Digital Experience Lifecycle Management platform.What exactly is evergreen browser support? Starting today, Rigor users that select Chrome for their real browser checks will be automatically upgraded to new versions of the browser as they are released by the Chrome team. Rigor is proud to be the first monitoring technology company to offer this truly evergreen browser experience.Modern browsers are the gateway into the digital wo...

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At Rigor, when we talk about building a Culture of Performance we mean both digital performance as well as “people” performance. Having great people who are aligned and inspired (or a lack thereof) can impact your digital properties and revenue as much as the insight from your digital performance tech stack.We understand how important people are. It’s why we help our customers track and quantify performance wins, why our number one Core Value is #CustomerFirst, and why we focus so much on building a positive culture.Because we’...

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At Rigor we help our customers deliver performance wins, quantify those successes, and correlate the impact to the business metrics they care about the most. For example, we help customers deliver performance improvements that lead to not just faster load times, but also improved conversions and increased revenue.One of our customers, a U.S.-based enterprise eCommerce company, let’s call them “DJS”, was struggling to meet their performance goals and KPIs ahead of the busy holiday season. They turned to Rigor’s Faster-as-a-Service te...

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You have probably seen, heard, or read that, effective May 25, 2018, the EU General Data Protection Regulation (GDPR) will be in force. This landmark regulation is meant to ensure that individuals have greater transparency and control over the ways that businesses collect and use their personal information; Rigor wholeheartedly supports this regulation.Suffice to say that it is a sweeping regulatory shift coming out of the EU, but that has implications far beyond the geographic boundaries of Europe.Beyond just following the law, we se...

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Shifting Performance Testing Left

Hanna Woodburn

Delivering exceptional digital experiences are no longer optional for companies that want to compete. We all know this to be true, yet far too often companies view performance as reactive rather than proactive. For instance, the reactive approach means that they rely on front-end monitoring solutions to alert them to outages after the fact. Of course, a proactive approach doesn’t neglect ongoing monitoring altogether, but it prioritizes performance earlier in the development lifecycle. A proactive approach both helps ensure better experiences...

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